Dear friend, honored that we cooperated. But comment is very unfair to us. When taking the order, We agreed that our Spring Festival is coming and the goods need to be completed after it. During the production , your design needs slight changes to make it more perfect. but I did not get your reply for several days. Finally, our company also agreed to bear some cost to help you modify the design. After the goods were sent, you said that the back plate was not enough, but our staff repeatedly confirmed that it was sufficient before shipment. In order not to delay your project, I immediately sent the missing accessories on the same day, and we bared the cost. I understand that you expressed dissatisfaction, but we need to look at things more objectively. As a responsible manufacturer, we treat every customer very attentively and responsibly, and we do not shirk our responsibilities. We also do our best to finish order.